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Shipping & Returns


We’ll send your order by Royal Mail second class delivery. We do our very best to fulfil all orders within 24 hours to make sure you receive your items as soon as possible; but please do allow for 3-5 working days delivery time after we’ve confirmed your order has been sent.

Delivery is free for any orders above £25. For orders below this, there is a delivery charge of £4.95.

Returns and refunds

We’re sure you’ll love our products as much as we do. If for any reason you wish to return one however, please email or send it back to us at the address below and tell us what’s wrong with it:

COAN Customer Services
8 The Farm, Waverley Abbey
Waverley Lane